Unique Business Promotions is the trusted, go-to source for custom logo apparel and trucker caps, promotional items and trade show giveaways.
Since 2007, Unique Business Promotions has helped thousands of customers imprint their logo on t-shirts, polos and useful promotional products at factory direct prices.
Our wholesale division caters specifically to advertising agencies, marketing & PR Firms looking to re-sell branded merchandise, corporate gifts and bulk promotional items to its clients.
COMPETITIVE PRICING + PERSONALIZED SERVICE = LOYALTY
Unique Business Promotions provides best in-class customer service, fast response times, factory-direct pricing, *No Set-Up charges and *Free Shipping to thousands of customers across the United States.
Here are some FAQs:
Q: WHAT IS YOUR LOW PRICE GUARANTEE?
A: Prices displayed next to each item are what you could expect to pay from other promotional product distributors. At Unique Business Promotions, we e-mail you a quote based on your project's specs. We guarantee the quote you receive will be lower than any advertised price on any competitor’s web site. If our quote is higher on the same item with the same specs, we will send you a personalized metal pen with your name on it. That’s our low price guarantee.
To receive a quote please email the following info to firstname.lastname@example.org
- · Item # from our web site, item description, picture of item or link to item
- · Quantity desired
- · Color of item
- · The exact artwork/logo you want imprinted on specified item
- · Number of locations to be imprinted (if applicable)
- · Will art/logo will be a 1-color imprint (what color?) or contain all colors in the art/logo
- · Contact info: Shipping address, contact name, company name, email
Q: HOW DOES IT WORK?
A: After placing your order over the phone, via the web site or by e-mail you will receive an order confirmation detailing the specs of your order for your review. If accurate, please sign the first page and fill out credit card info on second page. Simply fax back to (800) 749-8680 or e-mail to email@example.com. Don’t forget to e-mail your artwork as well.
Once your signed order and art has been received we will send you a digital proof in 24-48 hours. If the proof is approved, simply respond via e-mail indicating proof is “approved”. If any changes need to be made please let us know. Delayed response times will only further delay production of your order. If you require further assistance please call (800) 749-8680.
Now your order moves into production, which is normally 5-7 business days (most factory schedules). Once your order ships you will receive tracking numbers via e-mail.
Please note: All goods sold will come with any transferable warranties made by the manufacturer.
Q: I AM A NEW CUSTOMER. DO I HAVE TO PRE-PAY?
A: All new customers are required to pre-pay in full unless otherwise discussed. We accept all major credit cards, company checks or money orders. Credit cards will be charged once proof has been approved.
Corporate accounts or customers requiring terms must fill out an application. Credit review can take up to 72 hours. Production will not begin until your credit worthiness has been reviewed.
If you are granted payment terms, you agree if you are late paying your invoice, a 1.5% finance charge or the maximum charge permitted by law may be assessed against your account. You agree to pay all reasonable attorney’s fees and all collection agency fees.
Visit the LINKS Page on our site for an application.
Q: WHAT GRAPHIC FILE TYPE DO YOU REQUIRE?
A: All files must be saved as EPS and all text converted to outline. Vector files allow the images in the art to be resized without sacrificing quality. Adobe Illustrator CS is the typical program used to create EPS or .ai files.
Please note: Text size should not be smaller than 6 pt. font and embroidery letters are recommended to be at least 3/16” to ¼” ht. and non-serif style.
If you only have a .tiff or .jpg file please send logo in black on a white background. We will convert the file into an EPS at no charge.
Q: WHERE DO I E-MAIL MY ART?
A: Please e-mail your artwork to: firstname.lastname@example.org
SAMPLES AND PROOFS
Q: ARE SAMPLES FREE?
A: Samples are sometimes required by our customers to assist in the purchasing decision. Unique Business Promotions provides free samples to our registered customers at our discretion. Samples are typically shipped ground UPS or FedEx unless you require expedited shipping. For overnight shipments or 2nd day air, please provide your shipper account number to cover freight.
Q: ARE PROOFS FREE?
A: Yes. We e-mail free digital proofs for your approval before order moves into production.
Q: DO YOU OFFER A PRE-PRODUCTION PROOF?
A: This option is available to those customers seeking an actual sample of the item with the intended artwork imprinted on it. A good idea for those with a large quantity order, pre-production proofs typically take 5-10 business days to produce. The price is dependent on the item in question (a Nike polo will cost more than a stress reliever). However, the cost of the pre-production proof will always be deducted if we receive a purchase order.
Q: DO YOU OFFER LARGE QUANTITY DISCOUNTS OR OVERSEAS PRODUCTION?
A: Large quantity discounts and overseas production are available. Please contact us for a custom quote and lead times.
All orders will be shipped either UPS or FedEx Ground using Unique Business Promotions’ account. If you require expedited shipping please specify timeframe. Once your order ships from the factory you technically own the merchandise from that point on. We cannot be held responsible for goods lost or delayed by the carrier or other extenuated circumstances such as those related to weather. You will be notified with tracking numbers once received from the factory. Split shipments are available. An additional handling charge may be applied.
CLAIMS, ADJUSTMENTS AND RETURNS
If you order arrives and there is a problem (i.e. broken glass mug, messed up imprint), please call us within 10-15 days of receipt. If you wait longer than this period to contact us we cannot go back to the supplier for credit.
If necessary, an RMA number (return material authorization) will be provided to you. Another run of your order will be produced and shipped at no charge.
Unique Business Promotions offers a 24-hr production schedule (no digital proof allowed) on thousands of items. We can only guarantee your order will leave the factory on time according to the shipping method you desire. Please add delivery time to the order. An additional rush charge may be applied.
MERCHANDISE CONSISTENCY / OVERRUNS AND UNDERRUNS
Unique Business Promotions makes every effort to source from reputable factory suppliers and apparel decorators. Due to the nature of promotional items and dyed apparel, there may be some variance in color, product material or packaging. All orders placed with Unique Business Promotions may incur an overage or shortage. This means if you order 1,000 tote bags you may receive 1,025 or 985, slightly over or under the requested amount. In the promotional products industry this is a manufacturing standard due to the nature of large run/bulk orders and fast running machines. Every effort will be made to avoid an overage or shortage. We reserve the right to ship and bill or credit your credit card or account, for up to 10% over or under the quantity on your invoice.
Unique Business Promotions is required by law to collect all applicable state and local taxes for goods and services shipped to Florida. Customers, companies and organizations exempt from sales tax must provide us with a copy of the resale tax certificate. Fax to (800) 749-8680.