Search

-
Go

Phone: (800) 749-8680

custom company swag

Unique Business Promotions is the trusted, go-to source for branded merch, custom logo apparel, custom headwear, promotional items, swag and trade show giveaways. 

Since 2007, Unique Business Promotions has helped thousands of customers imprint their logo on t-shirts, polos and useful promotional products at factory direct prices. 

 

COMPETITIVE PRICING + PERSONALIZED SERVICE = LOYALTY 

Unique Business Promotions provides best in-class customer service, fast response times, factory-direct pricing,

*No Set-Up charges and *Free Shipping to thousands of customers across the United States. 

  

ORDERING PROCESS 

Q: I AM A NEW CUSTOMER. DO I HAVE TO PRE-PAY?

A: All customers are required to pre-pay in full. We accept all major credit cards, company checks, ACH or wire. Credit cards will be charged once proof has been approved.

 

ARTWORK 

Q: WHAT GRAPHIC FILE TYPE DO YOU REQUIRE?

A:  All files must be saved as EPS and all text converted to outline. Vector files allow the images in the art to be resized without sacrificing quality. Adobe Illustrator CS is the typical program used to create EPS or .ai files.

Please note: Text size should not be smaller than 6 pt. font and embroidery letters are recommended to be at least 3/16” to ¼” ht. and non-serif style.

If you only have a .tiff or .jpg file please send logo in black on a white background. We will convert the file into an EPS at no charge.


Q: WHERE DO I E-MAIL MY ART? 

A: Please e-mail your artwork to: hannon@uniquebusinesspromos.com

 

SAMPLES AND PROOFS

 

Q: ARE SAMPLES FREE?

A: Samples are sometimes required by our customers to assist in the purchasing decision. Unique Business Promotions provides free samples to our registered customers at our discretion. Samples are typically shipped ground UPS or FedEx unless you require expedited shipping. For overnight shipments or 2nd day air, please provide your shipper account number to cover freight.

 

Q: ARE PROOFS FREE?

A: Yes. We e-mail free digital proofs for your approval before order moves into production.

 

Q: DO YOU OFFER A PRE-PRODUCTION SAMPLE?

A: This option is available to those customers seeking an actual sample of the item with the intended artwork imprinted on it. A good idea for those with a large quantity order, pre-production proofs typically take 5-10 business days to produce. The price is dependent on the item in question (a Nike polo will cost more than a stress reliever). However, the cost of the pre-production proof will always be deducted if we receive a purchase order.

 

Q: DO YOU OFFER LARGE QUANTITY DISCOUNTS OR OVERSEAS PRODUCTION? 

A: Overseas production is available with select factories we have trusted relationships with. Please contact us for a quote and lead times.

 

SHIPPING INFO

All orders will be shipped either UPS or FedEx Ground using Unique Business Promotions’ account. If you require expedited shipping please specify timeframe. Once your order ships from the factory you technically own the merchandise from that point on. We cannot be held responsible for goods lost or delayed by the carrier or other extenuated circumstances such as those related to weather. You will be notified with tracking numbers once received from the factory. Split shipments are available. An additional handling charge may be applied.

 

CLAIMS, ADJUSTMENTS AND RETURNS 

If you order arrives and there is a problem (i.e. broken glass mug, messed up imprint), please call us within 10-15 days of receipt. If you wait longer than this period to contact us we cannot go back to the supplier for credit.

If necessary, an RMA number (return material authorization) will be provided to you. Another run of your order will be produced and shipped at no charge.

 

RUSH SERVICE 

Unique Business Promotions offers a 24-hr production schedule (no digital proof allowed) on thousands of items. We can only guarantee your order will leave the factory on time according to the shipping method you desire. Please add delivery time to the order. An additional rush charge may be applied.

 

MERCHANDISE CONSISTENCY / OVERRUNS AND UNDERRUNS

Unique Business Promotions makes every effort to source from reputable factory suppliers and apparel decorators. Due to the nature of promotional items and dyed apparel, there may be some variance in color, product material or packaging. All orders placed with Unique Business Promotions may incur an overage or shortage. This means if you order 1,000 tote bags you may receive 1,025 or 985, slightly over or under the requested amount. In the promotional products industry this is a manufacturing standard due to the nature of large run/bulk orders and fast running machines. Every effort will be made to avoid an overage or shortage. We reserve the right to ship and bill or credit your credit card or account, for up to 10% over or under the quantity on  your invoice.

 

BOCA RATON T-shirt Printer

Unique Business Promotions is based in Boca Raton, Fl. 

We are a promotional product distributor and proud member of the Advertising Specialty Institute. Promotional products, also known as ad specialties, make up a nearly $22 billion dollar industry and are used by virtually every business in America. Why? Items like mugs, pens and t-shirts are memorable and provide a better cost per impression for advertisers than almost every major marketing effort like TV, magazines and the Internet. We are able to supply your company with every possible promotional product from over 3000 suppliers. With so many ad specialties available there is a huge opportunity for professionals like you to boost ROI and leave a lasting impression with your customers. Our mission is to help you create long-lasting relationships with your clients through the power of promotional products.